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F.A.Q's
 

 1. We want a product which is not pictured in your web site. What do we do?
Just contact us. We are constantly introducing new styles and developing products to meet the specific, changing needs of our customers.
2. What is your minimum order quantity?
We usually do not set any limit for minimum quantity for placing an order for our running items. However, we suggest you to contact us about minimum order limit for any new requirements or new product development.
3. What are your terms of payment?
For small order valued less than 10,000 USD, half deposit required with the order, balance to be paid on completion when goods are ready to ship. For order valued more than 10,000 USD, the payment could be made by irrevocable letter of credit (L/C) at SITE From new customers, bank and trade references are required with the order.
4. What is your pricing policy?
Please note the following articles of our pricing policy.
Prices are quoted in US dollar. However, prices can be quoted in Euro or UK pound, as requested by the customer. Prices are likely to remain firm in future. However, we retain the right to alter prices on account of buyer without prior notice.
All quoted prices have certain validity period and therefore subject to our final confirmation.
Any changes in the shipping costs or insurance rates are on account of the buyer. Better price options are offered for FCL shipments.
5. What is order lead time or delivery time?
We can provide the best lead time depending upon the type of the product. The standard lead time for repetitive products is 30 days and for new products is 45-60 days. In order to give delivery schedule, we would request you to please send us your inquiry along with the following information: Product that you are interested in Quantity of product Packaging requirements, Mode of shipment, that is, air or sea Final destination any specific requirements.
6. Do you have any better way to quicken the delivery time?
The production proceeds on after approval of samples. For sample approval, we need to get customer\'s logo, if required, specific raw material input and complete product detail from customer. If design, logo or product material is changed by the customer, the new samples will take more time. So we emphasize there is no misunderstanding for the samples and other details of the order. Things get fast and easier by detailed and quick communication between us and our customer regarding the product and order. Secondly, our production planning and coordination department arranges all orders in strict schedule after arrival of advance T/T deposit or L/C. The earlier the information and payment reach us, the sooner the delivery time will be.

 
     
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